Note 2: If you don’t know how to choose size,or need any help,please freely contact with us.
Our Real Photos:
Q: How to choose your size?
A: Refer to the size chart on our product details page. Our size is Asian sizing. Due to manaul measurement and different batches, there can be a 2-3 cm size difference.
Q: Will the color I see be the color I receive?
A: All images are taken of the item you will be receiving. Images are professionally edited to color match as best as possible. However due to different screens, color contrast displays, and lighting, colors may vary slightly.
Q: I have made my payment, when can I expect my items to be shipped?
A: We appreciate your patience with us. After your payment has been completed, our warehouse will ship your package within 24 to 72 working hours. For any urgent orders, please make a note and inform our customer service team as soon as possible. If you have any questions about shipping, please feel free to contact our customer service team.
Q: How are the items shipped?
A: We generally offer free shipping (except in some remote Countries) and paid express shipping.
Q: Not satisfied after receiving your items?
A: If you’re not entirely happy with your items, don’t be in a rush to leave a negative comment, please let us try and make things right! Feel free to reach out to our customer service team and we will try our best to find a solution you can be happy with.
Q: Can I modify the order information or cancel the order at any time?
A: Once the package has been marked as shipped, we can no longer modify or cancel the order.
Q: How to process a return?
A: If you are feeling unsatisfied with your order, we do offer a return service. Please log into your account and click to request a return. Do not send your items back to where your package was shipped from as our returns address may vary. The items must be unused, undamaged, and with the original packaging. There maybe a returns fee.